Service Assurance and Commitment During COVID-19

DDC Cabinet Technology is committed to maintaining a safe and healthy workplace for our clients, partners, and employees. As such, we are closely monitoring the ongoing COVID-19 outbreak and regularly adjusting policy and responses according to the guidelines and recommendations of the CDC (Centers for Disease Control and Prevention). We want to share with you the actions being taken to help protect our clients, partners, and employees so as to continue our business operations. 

Enhanced Cleaning and Client Access

In addition to existing cleaning programs, DDC has introduced enhanced cleaning services to keep offices, logistic facilities, and critical security access points clean. Hourly cleaning schedules for all security devices, common areas, and entrance/egress locations have been rolled out, with new cleaning stations available to staff and clients alike throughout our facilities. Additionally, hand sanitation stations have been moved into high-traffic areas.

We are asking that only essential visits be made to our facility and that you reschedule any planned visits until after the first week of April. Anyone needing access to our location will be asked a series of questions prior to being granted access, in order to mitigate a variety of risk scenarios. This is being done to ensure the well-being of everyone who works in and visits our facility.  

We kindly request that if you are not feeling well, please reschedule your visit for when you are feeling better for the safety of our team and other clients.

DDC Employees and Business Continuity

DDC has rolled out a comprehensive COVID-19 Action Plan for all employees and facilities and has mandated that all employees follow the public health authorities' guidance regarding hygiene and personal travel. In addition, we’ve reinforced the existing DDC policy requiring employees who exhibit flu-like symptoms to stay home and consult with a medical professional. We’ve limited or eliminated business travel and restricted non-essential movement within our facilities as well. We have moved all non-critical business interactions to virtual meeting platforms. Work from home and other measures have been implemented as well, in an effort to ensure the continued and uninterrupted support of key DDC business operations, and the health of our employees, partners, and clients. 

We appreciate the trust that you place in us here at DCC. We will continue to closely monitor the situation and take actions necessary to help keep our employees and clients safe while providing the products and services you need to run your business.

 

Thank you,

From the Entire DDC Cabinet Technology Family

 

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